Introduction
At Better Trajectory, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Information We Collect
When you create an account or use our Service, we may collect personal information and usage information needed to operate and improve the product.
- Name (first and last name)
- Email address
- Password (stored in encrypted form)
- Billing information (processed securely via Razorpay)
- Search queries and history
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Access times and dates
- Cookies and similar tracking technologies
How We Use Your Information
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send administrative notifications and updates
- Respond to inquiries and provide customer support
- Monitor and analyze usage trends
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your personal information.
- Encryption of passwords using secure hashing algorithms
- HTTPS encryption for all data transmission
- Regular security audits and updates
- Access controls and authentication measures
Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce agreements.
Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
Your Rights
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites.
We use Razorpay as our payment processor. Your payment information is collected and processed directly by Razorpay in accordance with their Privacy Policy.
Children's Privacy and International Data Transfers
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Changes to This Policy and Contact
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy or our data practices, please contact us at support@bettertrajectory.com.